FAQ

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What is EZPZ Video Game Parties?
EZPZ is a Mobile Game Theater (MGT) that comes to your home, business, school, church, etc. and provides an exciting and family-friendly way to celebrate your event! Our MGT has 7 flat-screen TVs outfitted with the latest and most popular multiplayer games. 

Can I see a Video Game Party in action?
Sure! Just go to ezpzvideogameparty.com and click on our Photo/Video Gallery. You can also visit our Facebook and Instagram pages for pics and video from recent parties. 

What does EZPZ stand for?
EZPZ stands for “Easy Peasy”, as in “easy peasy lemon squeezy”. We want our customers to have a great time without a lot of hassle.

How many guests can fit in the Mobile Game Theater?
At a maximum, if all 7 TVs have a 4-player game on them, we can accommodate as many as 28. However, it gets pretty crowded at that point, especially in the front of the inside of the trailer. We tell parents that 20 is the maximum “comfortable” number including the 2 outside TVs.

How do I book a party?
The most convenient way is to use our online reservation system. Choose your date and time, submit payment, and you’re all set! You can also email us at ezpzgameparty at gmail.com, or call us at (831) 200-EZPZ (3979).

I texted your main phone number but never got a response.
Our main number is voice only. You can text us at (831) 222-0133 or email us at ezpzgameparty (at) gmail.com.

I’ve been trying to call you but I keep getting sent to voicemail.
We rarely answer the phone because we’re often away from the office, and we are swamped daily with spam/robo/sales calls. We ask that you leave a voicemail (please don’t call multiple times) or reach us via text or email (see above). We appreciate your patience in this regard!

I paid my deposit. When is the balance due?
Your balance isn’t due until the day of the party. You then have the choice of using the card on file for the balance, using a different card, or paying with cash or Venmo.

Do you accept payments like Zelle, CashApp, or Venmo?
We accept Venmo (please contact us if you wish to pay your deposit this way). We do not accept Zelle, CashApp, or any other non-traditional payment methods other than Venmo.

Do you accept personal checks?
Sadly no, due to bounced checks and difficulty recouping payment. Checks will only be accepted from schools, churches, and businesses.

I tried to book online, but there were no time slots available on that day.
If no time slots are available, that means we’re either booked for the day or are otherwise unavailable.

How much room do you need to bring your MGT to my place?
A minimum of 55 feet (roughly 3-4 car lengths) to accommodate our truck and MGT trailer, on relatively level and stable ground, with relatively easy entrance/exit points. 

Can you park in our driveway/backyard?
Usually the answer is no. Your driveway may be long enough, but frequently there’s a bit of a dip as the MGT moves on and off the driveway. This results in damage to your driveway and our MGT as well. The tires of the trailer often make marks on driveways as well. Circular driveways are rarely wide enough to accommodate the turning radius of our truck and trailer. Customers acknowledge that they are responsible for any damage to their property as well as our equipment as a result from their request for us to park in their driveway/property. Customers may be asked to sign an additional damage waiver when we are asked to park on their property.

When do you arrive to your events?
We strive to arrive about 15 minutes prior to the start of your reservation. Occasionally circumstances beyond our control, like traffic and/or weather, will delay us. We wil do our best to notify you if this is the case.

We live in an apartment/condo. Can we still order a Video Game Party?
Absolutely! There are plenty of solutions if there’s not enough room for our MGT at your place. We suggest a nearby park where there’s plenty of room (please note that we are not allowed in a few parks, like Toro Park). A community center or church may be ideal too. There are also pizza parlors and other restaurants with whom we’ve worked who can accommodate our MGT along with your food needs. Please understand that it’s the customer’s responsibility to find an adequate space for our MGT. Feel free to contact us if you’re not sure.

We don’t have enough curb space at our place. What can we do?
Please see above. Also, if you ask your neighbors nicely, maybe they’ll let you block their driveway and/or move their cars for you. 🙂

We’re in a part of Seaside/Carmel/Pacific Grove, etc, where the streets are very narrow. Can you still come here?
Please see above regarding alternate locations.

We live on a rural property. What are the dimensions of the truck and trailer?
The truck and trailer are about 55 feet long,12 feet tall, and 9 feet wide. Please keep in mind that these are minimums; in most cases we need more space to manuever.

What areas/towns do you serve?
Please see our service area pageThe following communities are within our local service area: Aromas, Carmel, Carmel Valley (west of Klondike), Castroville, Corral de Tierra, Del Rey Oaks, Elkhorn, Marina, Monterey, Moss Landing, Pacific Grove, Pebble Beach, Prunedale, Salinas, Seaside & Spreckels. The following communities are available for an additional $45, minimum 2-hr party Friday-Sunday: Aptos, Chualar, Freedom,  La Selva Beach, Watsonville, Capitola, Soquel, Pajaro, Santa Cruz, Scotts Valley, San Juan Bautista, Hollister, Tres Pinos, Gonzales & Soledad. These towns are available for an additional $90, minimum 2-hr party Friday-Sunday: Gilroy, Greenfield, King City, Morgan Hill, Bonny Doon, Boulder Creek & Felton.  Please note that we reserve the right, out of concern for the safety of our guests, staff and equipment, to respectfully decline to serve areas that may compromise that safety. Please contact us if you have any questions.

Do you do parties in San Jose, Los Banos, Fresno/Merced, or San Luis Obispo?
We used to do the occasional party in Los Banos and San Jose, but we no longer can serve these communities (or any outside of our primary and secondary service areas) due to insurance restrictions. A glitch in Yelp’s algorithm will often show us as serving the Central Valley but unfortunately it is too far out of our service area.

What games do you have?
Please click here for a current list of titles. We feature games that are local multiplayer rather than single player…this makes it more fun for everyone! 

Are all of your games family-friendly?
Mostly, yes. We do have certain games rated “M” for Mature like the Call of Duty and Halo franchises, but we will seek parental permission before making these available. We have a very small amount of games, like Mortal Kombat, Left for Dead and Black Ops (zombie mode) that are either extremely gory and/or contain adult language. We can leave these “on the shelf” if you prefer.

Do you offer online games like Fortnite?
We just added Fortnite to our collection, and Just Dance is now all online! We use Starlink for internet connection. This requires A) A relatively unobstructed view of the sky, and B) Space behind the trailer for optimal placement of the Starlink dish. EZPZ cannot guarantee that there will be internet connectivity if either/both of those conditions cannot be met. Furthermore, since the dish must be placed outside of our general line-of-sight, customers will be liable for theft or damage to the dish regardless of whether or not the perpetrator is a guest. Customers are advised to opt out of online games if they’re not willing to assume this liability. Lastly, please keep in mind that Fortnite is a one-player game, which will reduce the amount of players participating at once.

If Starlink can’t be used or if I want to opt out of it, can EZPZ use our home internet?
We can certainly try but it’s unlikely. Our systems can only receive wireless internet, and the signal would have to be strong enough to reach the inside of the trailer.

Do you offer Roblox?
Due to recent concerns about inappropriate conduct by adults on Roblox’s platform, bullying, scam artists, and lack of moderation/policing by the company, we will not be offering Roblox anytime soon. Parents are urged to do their own due diligence before allowing Roblox to be played at home.

What about the Grand Theft Auto (GTA) franchise?
Some content of the GTA franchise is appropriate for adults only, specifically sexual situations, therefore we do not make them available to our events. 

What if some of our guests aren’t into video games?
Non-gamers can usually keep up with kid-friendly games like Mario Kart and Super Smash Bros. Some guests may enjoy the motion-based games like Just Dance and Guitar Hero. We also offer some fun non-electronic games that can be added on to your party, like Corn Hole (bean bag toss), Giant Sized Jenga, and Giant Tetris. These are only available when you book your party.

What age do you recommend for a Video Game Party?
Generally, 7 years old is about the youngest, though we’ve done parties for younger kids. Party guests 6 and younger must be accompanied by an adult (not an older sibling). Toddlers must not be allowed to wander in/out of our MGT for their safety.

Do I have to be in the MGT with the kids?
We ask that an adult stays near the MGT at all times, and require that an adult accompany guests 6 years and younger inside. Infants and toddlers must be held at all times as it is not safe for them to walk around. EZPZ is not liable for injuries to unsupervised infants/toddlers. Customers are liable for damage incurred by their guests, including little ones. Grownups are welcome in the MGT at any time.

What about kids with special needs?
We welcome guests who are differently-abled, though we cannot accommodate motorized wheelchairs. We may ask that a responsible adult assist us if necessary.  

Am I liable for damage caused by my guests? What if the guest was not invited?
Unfortunately, yes. As we don’t know your guest list (and are busy assisting your birthday kid and their guests!), it’s your responsibility to monitor who comes into the MGT.

Do you do fundraisers?
Yes! Please go to our booking page and select the “church, school and non-profit” option for reduced pricing. Your organization must be a 501(c)(3) non-profit. We may ask for verification, i.e. a written request on official stationery/letterhead.

Do you do parties meant for adults, like bachelor/bachelorette parties, college events, tailgates, etc?
Yes! Please keep in mind that food or drink are not allowed in the Mobile Game Theater.  EZPZ will halt any event without refund if/when conditions become unsafe due to inebriated and/or reckless behavior. 

How about corporate events, team-building events, and the like?
You bet! Choose the option for corporate events during booking.

Do you give military discounts?
We love our military community! The Missus (our shadowy but benevolent financier) also works at DLI. Contact us for a special promo code! (We will humbly ask that you email/text/snail mail a pic of your military ID after ordering).

Are you the only Mobile Game Theater on the Central Coast?
To our knowledge, we are the only video game party company that is based in the Salinas/Monterey market and services that area regularly. There is a game truck business in Hollister who has occasionally come down this way.

¿Hablan español?
Lo sentimos, no hablamos español. Recomendamos pedirle a un amigo o familiar que reserve su evento por usted.

I booked a party through a website/phone number different than yours. Is that EZPZ? Do you work with other reservation sites? Unfortunately, there are marketing companies, one in particular in Georgia, that use very underhanded tactics. They create a website that makes it look like they’re local, but when you call them, you’re actually connected to a call center. They’ll take your reservation and your money, charging you MUCH more than we will, and THEN try to book a local game truck to do your party. If they can’t find someone to work your party, they will not notify you. Your only notification will be when a game truck doesn’t show up to your party.  This has happened across the country; they seem to prefer “adventure” businesses like skydiving, but have put video game trucks in their sights. We cannot and will not work with these 3rd party outfits. If you think you’ve already reserved a video game party with one of these companies, contact us so we can help show you where you can get help.  We strongly suggest that you DO NOT BOOK FROM the following sites: Rush Cube, VideoGamePartyinSanFrancisco or MegaFunGameTrucks.  For more information, please visit our blog post on this unfortunate subject.   Check dates and book your video game party in Marina, Monterey and the Central Coast of California

Treat The Gamer In Your Life To An Awesome Time!

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